Just a little update on the response I received from Rob Bishop’s office as chronicled here and here.
I just got off the phone with a staffer in Rep. Bishop’s Washington, D.C. office. She looked up my original comments and acknowledged the response sent didn’t make a lot of sense.
The explanation is that they are using some new software to manage the correspondence and it is glitchy.
She said she would mark it for another response, so we’ll have to see what happens.
Stay tuned!
Here’s an idea. Hire people to help with this process. I’m all for streamlining but when it comes to something important (like listening to your constituents) why take chances? Plus you are helping to put more American’s back to wor.
I find this a bit ironic since one of the comments in one of your earlier posts suggested using software to categorize the correspondence – now you find out that software was the cause of this mixup. The thing we have really learned here is that you letter was never read – not by your Rep, nor anyone on his staff. I wonder who he’s representing if not his constituents. . .
Well, I found out they are willing to blame the computer for the mix up. You know how that goes David. :)
Heck, maybe the software allows them to classify the message by hitting a key, and the illegal immigration key was right next to the universal health coverage key…
Okay, probably not. Still, I’m going to give them a chance to do better. When and if they don’t, I’ll complain some more.